Welcome to our Customer Service department. We have a dedicated staff of customer service reps waiting to help you! Please email the appropriate address below and we will respond as soon as possible!
- If you have a question about your order, email info@requiredflare.com
with your order number and we will try to reply as soon as possible. - For questions or status of returns or you need an RA#, email returns@requiredflare.
com - If you want to place an order or have questions about products, email customerservice@requiredflare.
com - If you would like to contact our buyers with linesheets or information regarding your line please email , email info@requiredflare.com
- If you are a blogger and would like to work with us, please email bloggers@requiredflare.com
Shipping
Standard Delivery $5.35 (3-5 Days, Saturday Delivery Included)Overnight $15.25 (Following Day, Saturday Included)
Hawaii & Alaska $5.35 (3-5 Days, Saturday Included)
U.S. Territories, including Puerto Rico & the Virgin Islands $5.35
Order will be processed within 24-72 business hours of credit card authorization (not including holidays). Orders placed on weekends will be processed the following Monday. You will receive your order within 5-7 business days. This is an estimate. This does not include weekends or holidays. Since our warehouse is located in California, if your shipping address is a California address you can expect your package a bit earlier — usually within 2-3 days.
Overnight Delivery is guaranteed for all orders placed by 12:00 p.m. PST. All orders placed before 12:00 p.m. PST will be processed the same day. All orders placed on Friday after 12:00 p.m. PST will be processed on the following Monday.
International shipping
DOES NOT incled tracking nummber/ 2-3 week delivery
USPS Priority International Shipping $29.00
Tracking Number Included/ 4-8 business days
All Other Countries
USPS First Class International $16.95
DOES NOT incled tracking nummber/ 3-4 week delivery
USPS Priority International Shipping $39.00
Tracking Number Included/ 5-8 business day delivery
- Time frames do not including any delays that may occur due to customs.
- If you would like to be able to track your package please use priority international.
- Currently, there are no expedited shipping methods.
- Free shipping does not apply to international orders.
- Please note, we are not responsible for any tariff's or fee's that may be applied by your local government. While we try our best to limit these occurrences, please be aware that when they do occur they are not fees imposed by Required Flare, but imposed and mandated by your local Government.
Countries We Ship To
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Andorra
Anguilla
Argentina
Australia
Austria
Bahamas
Bahrain
Belgium
Bermuda
Brazil
Bulgaria
Canada
Chile
China
Colombia
Costa Rica
Croatia
Czech Republic
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Denmark
Dominican Republic
Finland
France
Germany
Gibraltar
Greece
Greenland
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Italy
Japan
Korea, Democratic People's Republic of
Kuwait
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Luxembourg
Malaysia
Mexico
Monaco
Netherlands
New Zealand
Norway
Peru
Philippines
Poland
Portugal
Saudi Arabia
Romania
Russia
Singapore
South Africa
Slovakia
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Spain
Sri Lanka
Sweden
Switzerland
Thailand
Ukraine
United Kingdom
United Arab Emirates
Uruguay
Venezuela
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- We would like you to be aware, that in some rare cases, it may take up to 60 days for delivery of an item. This occurs when there are extensive delays with your local customs. Required Flare will not take action on an unreceived item until it reaches the 61st day.
CURRENCY CONVERSIONS
All prices listed on our site are in US dollars, and charged in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates
POLICY AND TERMS
By placing an order at Required Flare, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Required Flare. This also applies to any shipments that are refused by you at delivery.
